Ordering Info, Terms & Conditions

Ordering Info, Terms & Conditions

Our products are handcrafted in small batches to ensure quality and freshness. Because our products are produced using natural ingredients, variations in color, size and shape may occur.

Ordering Information

PROCESSING TIME Please allow up to 5 days for us to process your order and additional time for delivery. If extended shipping delays are expected, we will post a notification on our Home Page. Customers will be contacted via email or phone if a product is not available & will delay the shipping of their order.

RETURNS
​Due to the personal nature of our products, we cannot accept returns. Please let us know within 10 days of receiving your order if you are not satisfied with an item you've purchased & we will gladly make it right by offering an exchange or a refund.

SHIPPING ​

All orders are shipped by USPS. Please contact us within 2 days of receiving your package if there is any damage due to shipping. We do not currently ship internationally. Please use your discretion when ordering during the summer.

SALES TAX

Sales tax of 8% will be added to any order shipped to Arkansas.

Terms & Conditions

PRIVACY

We collect information from you when you register on our site, place an order, respond to a survey, enter a contest or drawing, or fill out a form. You are included in our newsletter list to receive notice of promotions, specials, and general company information. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us. When you submit comments, ratings, posts or other user-generated content, Lu La naturals may use the content, (or a portion thereof) for advertising, marketing, publicity and promotional activities. Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Lu La Naturals is not responsible for the actions of third parties.

TYPOGRAPHICAL ERRORS

Lu La Naturals shall have the right to refuse or cancel any orders placed for product listed with an incorrect price due to typographical errors. Lu La Naturals shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Lu La Naturals shall immediately issue a credit to your credit card account in the amount of the incorrect price. COPYRIGHT AND TRADEMARK NOTICE Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Lu La Naturals, LLC, Copyright © 2020, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.